Shipping Policy
Last updated: July 14, 2026
This Shipping Policy outlines how Enchantgoods LLC processes and ships orders. We ship from and operate within the United States, based in Chicago, Illinois.
1. Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email once your order ships.
2. Shipping Rates & Delivery
Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order. Estimated delivery times are typically 3–7 business days within the continental United States, though delivery times may vary based on carrier and location.
3. Free Shipping
We may offer free shipping on qualifying orders. Any applicable free-shipping thresholds will be shown at checkout or on promotional banners.
4. Tracking
Once your order ships, you will receive a tracking number by email so you can monitor your delivery.
5. Shipping Restrictions
At this time we ship within the United States. Certain oversized or freight items may have additional handling requirements, which will be noted at checkout or communicated after your order is placed.
6. Lost or Delayed Shipments
If your shipment is delayed, lost, or damaged in transit, please contact us and we will work with the carrier to resolve the issue promptly.
7. Contact Us
For shipping questions, please contact us:
Enchantgoods LLC
111 N. Wabash Ave, Chicago, Illinois 60602
Phone: 740-853-3171
Email: enchantgoodsllc@gmail.com