These Terms and Conditions govern your use of the Basinhaus website and your purchase of products from Basinhaus, a brand operated by Enchantgoods LLC (“Basinhaus,” “we,” “us,” or “our”). By using this site or placing an order, you agree to these terms.

Company Information

Enchantgoods LLC (dba Basinhaus)
111 N Wabash Avenue, Chicago, IL 60602
Email: enchantgoodsllc@gmail.com
Phone: (740) 853-3171

Products and Pricing

We make every effort to display our products and prices accurately. However, we do not warrant that product descriptions, images, or other content on this site are error-free. Prices are subject to change without notice.

Orders and Payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion.

Shipping

We currently ship to addresses within the United States. Estimated delivery time is 3-10 business days depending on destination. We offer free shipping on orders. Please see our Shipping Policy for full details.

Returns and Refunds

Returns are accepted within 14 days of delivery, subject to the terms described in our Refund and Returns Policy.

Limitation of Liability

To the fullest extent permitted by law, Basinhaus and Enchantgoods LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or products purchased from us.

Governing Law

These terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles.

Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page.

Contact Us

If you have questions about these terms, please contact us at enchantgoodsllc@gmail.com or (740) 853-3171.